FAQs
SHIPPING & DELIVERY
2023 LEAD TIMES
As of Sep ‘23 our current lead times are:
Odin Ice Bath AUS Orders is 5 weeks
Odin Ice Bath USA Orders is 10 weeks
Odin Plunge is 12 weeks for both AUS & USA
Shipping times vary depending on delivery location, but are typically within one additional week of dispatch.
Where do you ship?
Worldwide!
Much like our logo’s inspiration, Jörmungandr - the World Serpent that encircled the globe and grasped its own tail in Norse mythology - our shipping range also encircles the world!
Delivery options - will you deliver to my home/business?
US orders are dispatched from our USA warehouse and include free shipping to your door for the lower 48 states.
Australian orders are dispatched from our warehouse located on the Gold Coast.
Installation & set up - does shipping include installation?
Shipping does NOT include Installation within the premises.
You will need to organise moving your Odin from the front door to your desired placement on the property.
When shipped outside of Australia, the Odin is partially disassembled. To ensure the Odin arrives undamaged, the housing step and its contents (the plumbing, cooling compressor and electrical components) are disconnected, carefully wrapped in protective padding, and placed inside the tub for protection during transit.
Prior to first use, a refrigeration/HVAC technician will be required to gas the ice bath cooling system (an instructional sheet will be provided for their reference).
For details on the weights of each model, please see the Specifications section below.
Shipping costs - is shipping included?
For American orders, the USD prices listed include shipping to all lower 48 states in America. For Alaska and Hawaii please email for a quote.
**Please note: Puerto Rico is NOT considered part of America and will incur additional shipping costs.
For international orders, shipping may be similar to the USD pricing, but varies depending on your exact location. If you can contact us with a shipping address and your model of interest we will provide a shipping estimate.
ALL CUSTOMERS: Additional duties or customs fees will be payable by you; it is recommended you contact customs authorities in your country to ascertain if any such fees apply.
Expedited shipping - can I pay to get my order faster?
Unfortunately we are currently at capacity for expedited orders. We can only accept a set volume of expedited orders for each model per month to ensure we don’t impact the lead time of standard orders already placed.
ODIN PLACEMENT
Location - can the Odin be placed outside?
We recommend the Odin be kept undercover and out of direct weather.
The Odin is water-resistant, not waterproof, due to the electrical components in the housing step. Avoid exposing the Odin to direct hot sun, as the cooling compressor has to work overtime to compensate, which is not ideal for the longevity of the unit.
Our full-size protective covers are in development and will be available to purchase soon!
Cold climates - does the Odin ice bath work in freezing temperatures?
The Odin ice baths are made for cooling only, not heating.
If temperatures tend to be below freezing for long enough to freeze circulating water, we recommend storing the Odin indoors or draining it and turning it off completely during those periods.
Hot/humid climates - can the Odin ice bath cope in high temperatures?
A Pro-version model will be needed if the Odin ice bath is housed in a location where ambient temperatures get to over 30-35ºC (86-95F). Pro-version models feature the larger ½ horsepower cooling compressor, which is rated up to about 43ºC/110F.
The Lite models (¼ horsepower compressor) may struggle in those high temperatures long-term and likely won’t be able to bring the water temperatures down to the lowest settings once the ambient temperature is hitting the high 30s/90s.
Plumbing - does the Odin need to be plumbed in to use?
The Odin is free-standing with no plumbing needed! All that’s needed is access to a standard 18mm garden hose.
Drainage requirements - how do I empty my Odin?
All the Odin’s have a drain in the bottom of the tub which opens onto an elbow pipe. The elbow pipe ends in an 18mm (3/4in) garden hose attachment, through which the tub can be drained as needed. When you are ready to drain, attach a garden hose to the easily-reachable elbow pipe underneath the bath, press the plug to release its seal, and the Odin will drain itself.
Noise output - how loud is the Odin?
The Odin's compressor has a similar noise output to a large chest freezer.
Moving the Odin - will I be able to get the Odin into my property?
All the Odin ice baths were designed to be 71cm/28in high specifically so they can fit through a standard doorway when tipped onto the side.
**Please note: after being tipped sideways, your Odin will need to be left to sit undisturbed for a period of time prior to being switched on - similar to what you would do after turning a fridge on its side.
SPECIFICATIONS
Dimensions - millimetres (mm)
MEAUSREMENTS ARE IN MILLIMETRES (mm)
Interior = the inner stainless steel section of the Odin- the part that you sit in.
Exterior = the full outside dimensions of the Odin, including the housing step.
IMPORTANT: An additional 300mm (minimum) of clearance is needed in front of the housing step to allow sufficient room to access the filter within for maintenance. Please add an additional 300mm to the EXTERNAL WIDTH (W) measurements below when considering the total area required to house the Odin.
Odin Original Lite Interior – 1200 L × 800 W × 600 H
Odin Original Lite External – 1300 L × 1280 W × 740 H
Odin Original Pro Interior – 1200 L × 800 W × 600 H
Odin Original Pro External – 1300 L × 1370 W × 740 H
Odin XL Lite Interior – 1500 L × 800 W × 600 H
Odin XL Lite Exterior – 1600 L x 1310 W × 740 H
Odin XL Pro Interior – 1500 L × 800 W × 600 H
Odin XL Pro Exterior – 1600 L × 1410 W × 740 H
Odin Dual & Dual. Pro Interior – 1640 L × 1040 W × 600 H
Odin Dual & Dual. Pro Exterior – 1740 L × 1650 W × 740 H
Dimensions - inches (in)
MEAUSREMENTS ARE IN INCHES (in)
Interior = the inner stainless steel section of the Odin - the part that you sit in.
Exterior = the full outside dimensions of the Odin, including the housing step.
IMPORTANT: An additional 12in (minimum) of clearance is needed in front of the housing step to allow sufficient room to access the filter within for maintenance. Please add an additional 12in to the EXTERNAL WIDTH (W) measurements below when considering the total area required to house the Odin.
Odin Original Lite Interior – 47.2 L × 31.5 W × 23.6 H
Odin Original Lite External – 51.2 L × 50.4 W × 29.1 H
Odin Original Pro Interior - 47.2 L × 31.5 W × 23.6 H
Odin Original Pro External - 51.2 L × 53.9 W × 29.1 H
Odin XL Lite Interior – 59 L × 31.5 W × 23.6 H
Odin XL Lite Exterior – 63.0 L x 51.6 W × 29.1 H
Odin XL Pro Interior – 59 L × 31.5 W × 23.6 H
Odin XL Pro Exterior - 63.0 L × 55.5 W × 29.1 H
Odin Dual & Dual. Pro Interior – 64.6 L × 40.9 W × 23.6 H
Odin Dual & Dual. Pro Exterior – 68.5 L × 64.9 W × 29.1 H
Weights - Empty & Full
**ALL WEIGHTS ARE APPROXIMATE
Weights when empty:
Original: 80kg
Original Pro: 90kg
XL: 100kg
XL Pro: 110kg
Dual & Dual Pro: 120kg
Approximate weights when full and with one person:
Original: 500kg (300L)
Original Pro: 510kg (300L)
XL: 720kg (500L)
XL Pro: 730kg (500L)
Dual & Dual Pro: 1140kg (900L)
Power usage
All models of the Odin operate on 220-240v power and use a standard 10amp household power socket. Every model comes equipped with an RCD safety plug and is designed to be left on 24/7.
**Some international customers, such as those in the United States, will need to use a voltage converter, which can easily be purchased online.
- Lite-version models (1⁄4 HP compressor) require at least a 3000w converter.
- Pro-version models (1⁄2 HP compressor) require at least a 5000w converter.
The Lite-version models use a similar amount of power as a large chest freezer; around 6-8kWh/day.
The Pro-version models use a similar amount as an extra-large chest freeze; around 10-12kWh/day.
Cord, screen and vent placement
As you are facing the housing step, the vent is on the lefthand side of the step and the small temperature control panel is on the righthand side of the step.
The cord is typically around 2m long and is connected under the housing step. The clearance provided by the Odin’s feet allows the cord to come out on any side of the bath, but the Odin is designed to have the housing step placed at the rear.
Compressor
The Odin ice baths use a Tecumseh R404a compressor, like those used walk-in freezers. The average life expectancy on the compressors is around 10-15 years.
The Odin Lite models use a 1/4 horsepower compressor and the Odin Pro models use a 1/2 horsepower compressor.
The cooling system is purchased from a refrigerant company on the Gold Coast, they have the units imported into Australia from Mexico.
ODIN CARE
Ice Bath Water - how often do I need to change the water in my Odin?
For a home-use Odin we recommend replacing the water every 2-4 months, depending on the degree of use and your own personal preferences.
For commercial use we recommend changing the water every 1-2 months, depending on use.
Filter - how often do I clean the filter?
The Odin ice baths feature a reusable 50 micron filter, which can last 6-12 months.
Recommended cleaning schedule:
For everyday personal use - clean/replace filter every 3-4 weeks, depending on degree of use and your personal preferences.
For heavy/commercial use -clean/replace filter every 1-2 weeks for your client peace-of-mind.
If you are using the Odin in conjunction with a sauna or after exercise, the filter will clog up faster, as heat opens up the pores to expose the bath to oils and sweat. If you’re noticing a significant reduction in flow rate, that is an indicator of the filter needing to be replaced.
We source the filters through Filter Systems Australia, and replacements can be purchased through their site.
Cedar - how do I maintain the cedar wood exterior?
We recommend staining the clear western red cedar every 6-12 months to keep it fresh - just depending on your personal preferences. To clean, wipe the cedar with a damp cloth as needed.
The reason we used cedar - besides its distinctive appearance - is because it's been used forever for hot tubs, saunas and other outdoor areas, where it often lasts 20-25 years. As long as it's looked after it should last a very long time!
Stainless steel - does the stainless steel have special requirements?
The marine grade 316 stainless steel tub lining can simply be wiped clean as needed with stainless steel cleaner and a cloth, or alternatively you can wipe the stainless with methylated spirits to remove water marks.
GENERAL
Why the Odin is unique - a true ice bath
The Odin does not use an external chiller. Unlike other “ice baths” on the market, which pump the water outside of the bath through an external chiller to cool the water, The Odin's water is cooled by the interior stainless steel tub.
The Odin’s use cooling compressor (like those used in walk-in freezers) to cool the water via copper coils that are wrapped around the interior stainless tub and covered with insulation.
This allows ALL models of the Odin to reach a true 0º degrees Celsius - in fact, if left on at these low temperatures the Odin will make its own ice! We find that by using the tub to cool the water instead of an external chiller, we are able to reach colder temperatures and be more energy efficient.
How the Odin keeps your water clean
All Odin’s host a full filtration and sanitisation system with a 50 micron filter and an ozone generator to sanitise the water. This keeps the water circulating and cleaner for longer.
Pro-version ice baths feature enhanced filtration to facilitate maintaining hygienic conditions with multiple users.
Lite vs. Pro - what's the difference?
There are two key differences between the Lite models and the Pro models; the compressor size and the filtration.
After plunging, Pro models can return to the starting temperature quite quickly (10-15 minutes) compared to the Lite models, which take longer (45 - 60 minutes).
Additionally, whilst every Odin comes with an ozone generator to keep your water clear, all Pro models feature enhanced filtration to facilitate maintaining hygienic conditions despite multiple users.
For commercial use and use in hot climates, it is strongly advised to opt for the Pro models, as a stronger compressor and filter is required to facilitate continuous use.
Sizing - which size is best for me?
The Odin comes in three different sizes: Original, XL and Dual. The ice baths have ia Lite version and a Pro version available for each size.
For people over 6’2” (187cm) we recommend the Odin XL or Dual sizes, as you will be unable to fully extend your legs in an Odin Original.
The Odin Dual can fit 2 large adults or 3 small adults simultaneously.
The Lite models are designed for a couple of plunges daily, at different times. Pro versions are designed for scenarios where there are multiple people plunging multiple times a day.
Warranty - what warranty is provided?
The Odin Ice Bath has a five-year limited warranty on the cosmetic components, such as the stainless steel tub and the cedar, and a three-year warranty on the working components, which includes the cooling compressor, plumbing and electrical.
UV upgrade - what does the UV upgrade do?
We offer a UV upgrade option for all Odin’s which adds an extra level of sanitisation in addition to the ozone.
The UV upgrade is always advisable for commercial settings, as it’s ideal for scenarios where the Odin has multiple users, ensuring the most hygienic water possible.
For home-use Odin’s, the UV upgrade roughly doubles the time required between changing the water (from every 2-4 months to every 4-8 months!).
After passing through the filter, the water has remaining bacteria eliminated by the UV light, which is hard plumbed in amongst the electrics in the housing step.
Insulated Lid - does the Odin come with a cover?
The Odin comes with an insulated, lockable spa lid that is custom-fitted to your chosen model.
This keeps the cold air in, allowing for a more economical plunge that uses less energy to stay cool!
PLEASE NOTE: As ice baths in general are still fairly new to the market, they do not yet have their own set of safety standards, and therefore will come under hot tub regulations. Please check your local state/region/country laws and regulations to confirm any further compliance requirements for your Odin.
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